Refund policy

We take great care in selecting each watch to ensure exceptional quality, craftsmanship, and elegance.

For your peace of mind, we offer a 7-day guarantee from the date of delivery , allowing you to shop with confidence.

Returns Eligibility

You have 7 days after receiving your order to contact us if your item does not meet your expectations.

Returns are accepted in the following cases:

The product is defective or damaged upon arrival;

There is a quality issue;

The item received does not match your order.

Return Conditions

To be eligible for a return, the item must:

• Be unworn and in its original condition
• Be returned in its original packaging with all included items
• Show no signs of use, wear, or damage

We reserve the right to refuse any return that does not meet these conditions.

Refunds and Exchanges

Once the returned item has been received and inspected:

• A refund or exchange will be offered, depending on your preference
• Refunds will be issued to the original payment method

Return Shipping

• Return shipping costs are the responsibility of the customer
• If the product is confirmed to be defective, we will cover the return shipping costs

How to Request a Return

To initiate a return, please write your name, email and phone, write a short comment and send an email.